"I now appreciate the need for conflict, and I am getting even better at dealing with it." -- Ken Blanchard, The One Minute ManagerAbout the AuthorTim Ursiny, PhD, is the president and founder of Advantage Coaching Training. He is a psychologist and executive coach/trainer specializing in helping people reach peak performance and happiness. He is the author of Coaching the Sale, The Top Performer's Guide to Change, The Top Performer's Guide to Conflict and The Coward's Guide to Conflict, which has been translated into several foreign languages. He is frequently quoted in such newspapers and periodicals as the Washington Post, Chicago Tribune, San Francisco Chronicle and People magazine. He has also appeared on ABC radio, CNN radio, NBC news and VH-1 News.Author to be announced. how much do product designers make The Coward's Guide to Conflict
5 of 6 people found the following review helpful. Superficial, repetitive workbook with little substanceBy Roy MassieI chose this title hoping to get some insights into conflict. I am not really a conflict coward, but I do avoid it more than I probably should. Other than reminding me dozens of times this puts me in the majority of people, I did not get much benefit from this workbook.First, in fairness I listened to an audio version not realizing it was a workbook. I do not know why they put a workbook into audio, but they did, and I am reviewing it. Nevertheless even without the audio limitations, this book lacks depth in its topic. The first third of the book is just variations on the theme that you can take one of several different approaches to conflict from enjoying it to avoiding it, to running from it, to using creative problem solving, to compromise etc. This all sounds pretty good, but the author never really dives into those options very deeply. He asks you to make lists and reflect on each one of them. Then he asks you to consider how others around you do with this, then he asks you to list ways you could improve, areas you think you are doing well and on and on it goes. It should not take one third of the book to bring me up to speed on some very basic information.The second section starts off okay reviewing the DISC personality types and how they can interact. This information is available in a million other places, but it is appropriate here too. But after the nice DISC intro, its on to an even more tedious workbook format where the author lists Issue (states a two or three word problem), Concept - one of the permutations that results from every possible logical pairing of the DISC types - then into each one of those permutations and on and on it goes in short choppy workbook format. Issue - short blurb, Concept - short blurb ...ditto, ditto, dittoFrom a PhD psychologist author I would expect more thoughtful insight into how to deal with bullies, or liars, or introverts. What makes them tick? What are their typical traits? He mentions bullies occasionally and provides some trite anecdotes that lack any details or color, but it just did not develop.I won't go on kicking the book - if you want a workbook that leads you through lots of little steps with limited (but some superficial) insights about conflict, maybe you would like this - apparently lots of people do.This workbook certainly should not be on audio and I doubt its content is very valuable in print either.Conflict management is a popular topic so there are plenty of other titles available, I recommend getting one over choosing this.2 of 2 people found the following review helpful. Lots of replay valueBy Elonka DuninThis CD is always in my playlist. Even after having listened to it all the way through multiple times, I still find myself going back to it and re-listening to it. I work in multiple high stress situations, where conflicts occur regularly, and this CD has great reminders and tips of how to deal with things. I find it always helps as a doublecheck. I do agree with the other reviewers that sometimes it's a bit odd to have a "workbook" style on a CD, but I didn't find it to be a serious problem. And the exercises do get me thinking!10 of 14 people found the following review helpful. The information could have been in one CD (instead of 3)By Team SteinertI like to listen to self improvement CDs while at the gym, so I picked this one up. While there is some good information in here, CD #1 was a complete time waster and CDs #2 #3 could have been condensed into one effective CD. It also doesn't help that the narrator sounds like a gerbil on helium. It's the most annoying narration voice I've heard in quite awhile, and it makes it hard to take the content seriously. There are some great self improvement CDs out there - this isn't one of them.