should you read two books at once Verbal Self Defense in The Workplace: Proven Psychological Secrets to Help You Beat The Office Bully
3 of 3 people found the following review helpful. Great book for developing a better outlook on lifeBy MaeBI purchased this book because I work in retail and have to deal with bad bosses. I work in an all female environment that is very unprofessional and I had reached the point where I dreaded going to work and nearly quit. I've been at this store 4 months now and it was really in month 3 that I was having a lot of problems.As many other reviewers have previously stated, this book is not an instant cure. The book is useful because it shows you how to be more flexible in dealing with the situation by helping you to clearly define the specific words, tones and actions that create negative emotional responses in you; and how to recognize negative emotions creeping up on you using physiological cues before you have an embarrassing meltdown.Once you realize how your body responds to different types of stress and what specifically pushes your buttons, you learn how to communicate so that you can either stop being offended by those behaviors or get the other person to change by asking them to stop the specific action that bugs you (like pointing their finger in your face when they talk to you).What I've found to be the most helpful to changing how people treat me is learning to be aware of my words, tone, posture, facial expression, and body language. Especially the facial tone and posture.This book teaches you to use your head instead of letting yourself get caught up in emotion to the point that it hinders your ability to effectively respond to bullying.0 of 0 people found the following review helpful. Doesn't go far enough into what today's workplace bullies are all about.By Joanne M BerdenThis book assumes you are in a workplace where dealing with bullies can be accomplished. It does not take it far enough. It assumes that bullies do not plan an attack on a target, and that is just wrong....a lot of them do. It assumes that if you go to management, they listen - care - and take action. They don't. If you are dealing with a bully that is making your life miserable, your supervisor/manager doesn't "see" it, or you are told that YOU are the problem....your best course of action is to look for employment elsewhere. No lawyer will take your case unless you are in a protected class and can prove 100% that you are being bullied because you are in that class (this means hard proof, not "they said/I said" things. Co-worker harassment is the hardest to prove without any support, especially if you are of the same sex and it's not sexual in nature. It does not deal with the psychopathic mind of a bully on a mission to destroy people - for sport - for fun - for advancement. There is little self defense taught in this book, it is a powder puff approach to cowardly bullies that are bullies until confronted, and then they collapse. I was hoping for a book that deal with that psychopathic mind of a person so hellbent on destroying someone that they go to great lengths to lie, fabricate, stalk, and harass a person. This book needs an update for today's working environment where people are willing to stab you in the back and use that knife to propel themselves upward. Or, once they destroy your career, they laugh because you were such a weakling.4 of 7 people found the following review helpful. Linguistic Aikido to deal with Bullies in the Work PlaceBy Rintu Basu[[VIDEOID:moIM5ZW47QHF6L]]Powerful Book on how to deal with bullies in the work place.