how long would it take to read all the books in the world Communication and Conflict Resolution Skills
0 of 0 people found the following review helpful. Five StarsBy CustomerGreat book. fast shipping.2 of 2 people found the following review helpful. Easy to Follow steps for supervisorsBy Lisa BennettExcellent and easy to read steps to resolve conflict in all environments. Parents could use it for family meetings too.2 of 2 people found the following review helpful. Terrific resource!By Mister W.An excellent easy to read book with great examples and exercises. I can't count how many times I've reach for this from my bookshelf over the last 6 years as a refresher course in conflict resolution.