From the Back CoverPROVEN WAYS TO HANDLE EMOTIONAL OUTBURSTS AND OVERREACTIONS Sooner or later, most of us will find ourselves in the Blast Zone--face to face with an emotionally explosive person, someone who bursts into rages, erupts into panic, or is swept away by torrents of anger, anxiety, depression, or unreasonable fear. Once involved, you may feel defensive, trapped, and confused, not knowing what you can do to help yourself or the person in distress. Drawing from thirty years as a clinician working with intense emotions, psychologist Albert Bernstein has designed this practical guide to teach you how to stay calm, think clearly amidst the sound and fury, and understand the complex psychology of emotional explosions, from panic attacks to claustrophobia and many others. Here are real-life success stories as well as strategies for dealing effectively with overly emotional people, including how to: Keep your head in the face of tears, panic, anger, or cold shoulders Assess danger to yourself or other people Offer support without getting enmeshed in someone else's problems Set limits without seeming uncaring or aggressive Understand the physiological and psychological causes of emotional outbursts and the medications and therapies used to treat them Identify when help may be needed--whether from a family doctor, mental health professional, police, or EMT ...and much more to help you understand and communicate with people who are having a difficult time controlling themselves.About the AuthorAlbert Bernstein is a practicing clinical psychologist, corporate consultant, columnist, speaker and bestselling expert on difficult people. His books, Dinosaur Brains, Neanderthals at Work, Sacred Bull, and Emotional Vampires, in English and in translation into over 20 languages, have helped people around the world deal more effectively with difficult and dangerous situations. Dr. Bernstein lives with his wife and children in Portland, Oregon. how do i download epub books for free How to Deal with Emotionally Explosive People
0 of 0 people found the following review helpful. I better understandBy Beverly FrickeThe need to diffuse the angry person before attempting to communicate and to not take the blame for the outburst.0 of 0 people found the following review helpful. Don't just buy it, READ IT!By OES LadyWe all need this every day we go to work! It's wise, smart and easy to read. All in one book!0 of 0 people found the following review helpful. Five StarsBy Alanvery enlightening, something everyone should know